Legal notice
Legal Notice
Last updated: 8/6/2026
1. Business Information
This website, hawkeyemarine.net (the "Site"), is owned and operated by:
Hawkeye Marine, LLC A limited liability company organized under the laws of the State of Tennessee
Registered Agent / Business Address: 4928 Deerhaven Drive, Antioch, TN 37013 Contact Email: jhawknz@gmail.com Contact Phone: 615-691-1433
By using this Site, you agree to the terms below. If you do not agree, please do not use the Site.
2. Terms of Use
- All content on this Site (descriptions, images, pricing, branding) is provided for the purpose of browsing and purchasing boat parts and accessories.
- We reserve the right to change, suspend, or discontinue any part of the Site, including product availability and pricing, at any time without notice.
- You agree not to misuse the Site, including attempting unauthorized access, scraping content, or using it for unlawful purposes.
3. Terms of Sale
Product Information & Fitment Product descriptions and compatibility information are provided to the best of our knowledge. It is the buyer's responsibility to confirm that a part is correct for their specific make, model, and application before purchase and installation. We are not responsible for parts ordered or installed incorrectly by the customer.
Pricing & Payment All prices are listed in U.S. dollars and are subject to change without notice. Payment is due in full at the time of order.
Shipping Orders are typically processed within 1–2 business days. We ship primarily via USPS and FedEx. Shipping costs are calculated at checkout based on package weight and destination. We currently ship within the United States only and do not offer international shipping.
Returns, Refund, Warranty, & Core Policy
At Hawkeye Marine, we accept returns within 30 days of purchase for most unused, uninstalled items in original packaging. Powerheads, engines, motors, lower units, and other major warrantied components are not returnable for refund or exchange once installed or used — these are covered exclusively by manufacturer warranties (or non-warranty repair options — see below). A 20% restocking fee may apply to eligible returns. Contact us at jhawknz@gmail.com or 615-691-1433 to initiate a return or warranty claim.
Return Period You have 30 days from the date of purchase to return or exchange an eligible item. No returns on powerheads, lower units, or other major components once installed or used.
Eligibility Items must be unused, uninstalled, undamaged, and in original packaging. Installed, used, altered, or modified items are not eligible for return.
Non-Returnable Items
- Electrical parts (once installed)
- Special order parts
- Downloadable software or digital products
- Lower units, powerheads, engines, motors, tilt/trim units, starters, and alternators (once installed or under warranty)
- Any item showing signs of use, installation, damage, misuse, or negligence
Return Process
- Contact us with your order number and reason for return.
- We will provide guidance and a Return Authorization Number (RAN) if required.
- Package securely and include your packing slip/order confirmation.
- You are responsible for return shipping costs using a trackable, insured method.
Abandoned Items Unauthorized returns, unclaimed warranty evaluations, or items with no customer response after notification (60 days for standard returns; 30 days for quoted non-warranty repairs) may be considered abandoned property. Abandoned items may be disposed of, scrapped, or resold at our discretion, with no further refund or obligation.
Preferred Shipping Methods Use UPS or FedEx for tracking and insurance. Contact us for instructions on larger items.
Refund or Exchange Upon inspection, approved returns will be refunded to the original payment method (3–5 business days) or exchanged. Warrantied items are not eligible for refund — see Warranty and Non-Warranty Repair Information below.
Restocking Fee A 20% restocking fee may apply (higher for items requiring significant reprocessing). We will communicate this upfront.
Damaged or Defective Items Contact us immediately if an item arrives damaged or defective. We will guide resolution.
Warranty Information Major components carry limited manufacturer warranties (typically 1 year through suppliers like OBR Parts — specific terms available on request). Coverage applies only to defects in materials or workmanship under normal use. Warranties are void for:
- Improper installation, setup, or adjustments (e.g., incorrect timing, over-advancing ignition)
- Misuse, negligence, overheating, over-revving, or operation outside specifications
- Damage from customer or mechanic error (e.g., burned pistons/cylinders)
- Lack of maintenance, contamination, or modifications
Warranty claims process:
- Claims are evaluated by the manufacturer.
- Customers must obtain a Return Authorization Number (RAN) directly from the manufacturer. Do not use core return labels for warranty items.
- Inbound shipping to the manufacturer is the customer's responsibility (freight prepaid).
- If no warranty coverage applies, see Non-Warranty Repairs below.
- No refunds are issued under warranty — repairs or replacements are at manufacturer discretion.
Non-Warranty Repairs/Rebuilds If a returned item is determined to have damage due to customer negligence, misuse, or improper installation (deemed no warranty coverage), we can quote a paid rebuild or replacement through the manufacturer.
- Rebuild/replacement cost varies by model (typically $400–$800, plus our handling fee).
- Freight is $145 each way for powerheads and $85 each way for lower units (2026 shipping rate).
- Total quote will include rebuild cost + handling/admin fee + round-trip freight.
- Payment is required in full upfront before any work or shipping is initiated.
- If no payment or response within 30 days of quote, the item will be considered abandoned property (see Abandoned Items above).
Core Return Information Many remanufactured items are sold with no upfront core deposit.
- Return your rebuildable old core (prepaid label provided) for a refund of up to the full core value after OBR inspection.
- Cores are evaluated for reusability (e.g., powerhead block ≈60%, internals ≈40%). Reduced or zero value applies if damaged/unusable.
- Package cores properly — damage in shipping due to poor packaging may reduce or void refund.
- Hawkeye Marine forwards the exact amount credited by OBR to the customer. No additional fees are deducted from the core refund.
- Core refunds are processed after OBR evaluation and payment to Hawkeye Marine.
Return Shipping Address Hawkeye Marine, LLC 4928 Deerhaven Drive, Antioch, TN 37013
Contact Us Questions? Email jhawknz@gmail.com or call 615-691-1433.
4. Limitation of Liability
Hawkeye Marine, LLC provides parts for use in marine applications. Installation and use of these parts should only be performed by qualified individuals following manufacturer specifications and applicable safety standards.
To the fullest extent permitted by law, Hawkeye Marine, LLC is not liable for:
- Damage, injury, or loss resulting from improper installation or use of purchased parts
- Incompatibility between purchased parts and a customer's vessel or equipment
- Indirect, incidental, or consequential damages arising from the use of products purchased through this Site
Our total liability for any claim related to a purchase is limited to the purchase price of the item in question.
Nothing in this section limits liability that cannot be excluded under applicable law (for example, liability for defective products under Tennessee or federal consumer protection law).
5. Privacy Policy
We collect personal information when you make a purchase or check out on this Site, including:
- Name, shipping address, billing address
- Email address and phone number
- Payment information (processed securely through Shopify Payments, Shop Pay, and PayPal; we do not store full payment card numbers on our own servers)
How we use this information:
- To process and ship your order
- To communicate with you about your order (confirmations, shipping updates, support)
- To comply with legal and tax obligations
How we do NOT use this information:
- We do not sell or rent your personal information to third parties.
- We do not send marketing communications unless you separately opt in.
Third parties: We share information only as needed with our payment processor and shipping carriers to fulfill your order.
Data retention: We retain order and customer information as needed to comply with tax, accounting, and legal requirements.
Your rights: You may contact us at jhawknz@gmail.com to request a copy of the information we hold about you or to request deletion, subject to our legal recordkeeping obligations.
Cookies: This Site uses cookies and similar technologies to:
- Keep items in your shopping cart as you browse
- Keep you logged in to your account, if applicable
- Remember your preferences (e.g., currency, region)
- Understand how visitors use the Site through analytics (e.g., Google Analytics), so we can improve it
- Support advertising or retargeting, if applicable [remove this line if you don't run ads/retargeting pixels]
Most cookies used on this Site are set automatically by our e-commerce platform to allow core functions like checkout to work. You can disable cookies through your browser settings, but doing so may prevent parts of the Site — including checkout — from working properly.
When you first visit this Site, you will be shown a cookie banner asking you to accept or decline non-essential cookies. Essential cookies required for core functions (like keeping items in your cart during checkout) may still be used regardless of your preference, as the Site cannot function properly without them. You can change your cookie preferences at any time using the "Manage cookies" or "Cookie preferences" link, typically available in the site footer, or by adjusting your browser's cookie settings.
6. Copyright
© 2022 Hawkeye Marine, LLC. All rights reserved. All content on this Site, including text, images, logos, and graphics, is the property of Hawkeye Marine, LLC or its licensors and may not be reproduced without permission.
7. Governing Law
These terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
8. Contact
Questions about these terms or your data? Contact us at jhawknz@gmail.com or 615-691-1433.